Please ensure that you have checked your own measurements carefully against our guidelines to ensure that you have made the correct sizing choice. Made to order items are non-returnable, so seek any advice or additional information you may require prior to purchasing so that we may guide you.

Postage will be added at checkout for your lingerie but if you are ordering from outside the EU please be aware that customs charges may be added by your local authority when the package enters the country. All customs fees and taxes are the responsibility of the customer and should be factored in before ordering. Any packages returned to Orchid due to unpaid fees will require a second postage payment to be resent.

All Orchid Intimates lingerie is proudly made to order in the UK. Turnaround varies but as an approximate guide we aim to dispatch your goods within 4-6 weeks of accepting your commission. If you require a swifter turnaround please let us know prior to placing your order and we will advise you if are able to accommodate your needs.