Data Protection and Privacy Policy

Data Protection

Orchid Corsetry is registered with Data Protection and you can view our details on the register at ico.org.uk/register.

In the course of our work together on bespoke items and made to order garments ordered through our online shop we will request personal information from you which may include-

Measurements
Name and address
Email address
Phone number

In the event of a remote toile fitting or for another reason relating to a bespoke order we may also request you to send photographs showing the fit of an item.

Our payments are processed through Paypal which does not reveal your card details to us, by cheque or by bank transfer where we do not have access to your card details. We do not store any payment information for our clients.

How we store your information

Any information shared during the course of an order is private and confidential and will not be shared with any third parties or used for any reason other than the creation of your order or offering advice.

When your bespoke order is complete it is our habit to keep your garment pattern and a hard copy (paper) of your details for up to 2 years as many clients return within this period for another garment and this information is useful. If you do not wish your pattern to be kept it can be destroyed securely at your request. You may also request that we retain your pattern for longer. Stored patterns are kept in a locked filing cabinet to ensure your privacy.

We also have a digital copy of your order checklist for bespoke orders which you are provided with to confirm the details of your commission. This is saved in a password protected area for 3 years unless you indicate that you wish it to be deleted or stored for longer.

Clients who have chosen to join our mailing list have their email addresses stored in a password protected folder. We hold these until such a time as you indicate that you no longer wish to be contacted by us. At this point your email address will be permanently deleted.

Hard copies of data will be shredded at the indicated time, and digital information permanently deleted.

Privacy Policy

Cookie Policy

Orchid Corsetry take your privacy seriously and we will never release your personal details to any outside company for marketing purposes. This page explains how we handle your personal information and our cookies policy.

What are cookies?

Cookies are text files that are stored on your computer when you visit pages on certain websites. New legislation brought in during May 2011 requires all websites in the UK to have a clear policy about how they handle cookies.

Our policy

We use cookies to identify which pages are being used. We only use this information for statistical analysis purposes and to improve our website, then the data is removed from the system. The stats service we use is Google Analytics, and you can see Google’s privacy policy here. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

How to manage cookies.

There is a strong chance that the browser you are using to visit web pages is enabled to accept cookies, but you can change this by altering the settings for your choice of browser:

Google Chrome
Firefox
Opera
Internet Explorer
Safari

Social Media

There are links from the Orchid Corsetry website to social networks such as Twitter and YouTube and it’s likely that if you click on these links, you will be sent cookies from these websites. Orchid  has no control over the setting of these cookies and you’re advised to check with the individual sites if you’d like to know how they use cookies.

External links.

We are not responsible for the content of external sites.

Changes

Orchid Corsetry may change this privacy policy from time to time, and when we do you will find the new information on this page. If this is important to you then you should check back to ensure that you are happy with any amendments. For now, if you are satisfied that you have read and understood the term of using this site, and our cookies policy – then happy browsing.

Orchid Corsetry – 2017